Serenity Smoke Chimney

We want you to be delighted with your purchase. If you're not completely satisfied or your product has arrived damaged, please email us at support@ismudge.com within 48 hours of arrival. Be sure to include photos of the damage or the reason for your return request, and we'll be here to assist you.

Shipping Information

Here’s a clear breakdown of your shipping fees and approximate delivery times:

Free Delivery

• On all orders over $100

Standard Shipping

• All orders: $4.95
• Metro areas: 3–5 business days
• Most other areas: 2–7 business days

Express Shipping

• All orders: $15
• Metro areas: 1–3 business days
• Most other areas: 1–7 business days

International Shipping

• Flat rate: $25 AUD                                                                           (Please read the terms and conditions for international shipping before placing an order.)

We aim to deliver your iSmudge products promptly and with care, no matter where you are.

How to Use a Smoke Chimney:

Prepare Your Space:

• Choose a safe, flat, heat-proof surface for your smoke chimney, away from flammable materials.

Select Your Incense:

• Use either a Palo Santo stick or an incense cone. Ensure it is dry and of good quality for optimal burning.

Lighting:

• For Palo Santo: Hold one end of the stick over a flame (lighter or match) for about 30 seconds until it ignites. Gently blow out the flame, allowing the stick to smolder.
• For Incense Cones: Use tongs to hold the cone and light the tip until it glows, then blow out the flame to let it smolder.

Position the Incense:

• Place the lit Palo Santo stick or incense cone in the designated holder within the chimney. Ensure it fits securely.

Enjoy the Aromatic Experience:

• Allow the smoke to flow through the chimney, filling your space with calming aromas. Use during meditation, relaxation, or cleansing rituals.

Extinguishing:

• To extinguish, gently press the burning end into sand or a fireproof dish. Ensure it is fully extinguished before disposing of any remnants.

Cleaning:

• Allow the chimney to cool completely before cleaning. Remove any ash and debris from the holder and clean the surface with a damp cloth as needed.

Note:

• Always supervise burning incense and never leave it unattended.

Safety Instructions for the Serenity Smoke Chimney:

Use on a Heat-Proof Surface:

• Always place the smoke chimney on a flat, heat-proof surface to prevent heat damage or fire hazards.

Supervise Burning:

• Never leave burning incense unattended. Always keep an eye on the chimney while in use.

Keep Away from Flammable Materials:

• Ensure the smoke chimney is located away from curtains, paper, or any other flammable materials.

Use Tongs for Incense Cones:

• Always use tongs to light incense cones to avoid burns. Do not touch the burning end with your hands.

Avoid Direct Contact:

• Do not touch the chimney or any part of the burner while it is in use, as it may become hot.

Extinguish Properly:

• Make sure to fully extinguish all incense before disposing of any remnants. Use sand or a fireproof dish to safely extinguish the embers.

Keep Out of Reach of Children and Pets:

• Store the smoke chimney and all incense products out of reach of children and pets to prevent accidents.

Ventilation:

• Use the smoke chimney in a well-ventilated area to avoid excessive smoke buildup.

Regular Cleaning:

• Regularly clean the chimney to prevent ash buildup, which can pose a fire risk.

Consult Usage Instructions:

• Always refer to the product usage instructions for additional safety guidelines specific to your smoke chimney.