iSmudge Tongs

We want you to be delighted with your purchase. If you're not completely satisfied or your product has arrived damaged, please email us at support@ismudge.com within 48 hours of arrival. Be sure to include photos of the damage or the reason for your return request, and we'll be here to assist you.

Shipping Information

Here’s a clear breakdown of your shipping fees and approximate delivery times:

Free Delivery

• On all orders over $100

Standard Shipping

• All orders: $4.95
• Metro areas: 3–5 business days
• Most other areas: 2–7 business days

Express Shipping

• All orders: $15
• Metro areas: 1–3 business days
• Most other areas: 1–7 business days

International Shipping

• Flat rate: $25 AUD                                                                           (Please read the terms and conditions for international shipping before placing an order.)

We aim to deliver your iSmudge products promptly and with care, no matter where you are.

Product Use
The iSmudge Tongs are perfect for safely handling your smudging products during rituals and energy-clearing practices. Use them to hold Palo Santo cones, incense sticks, or any iSmudge product you wish to avoid touching directly. Ideal for maintaining clean hands and precise control, these tongs allow you to position or move smudging items effortlessly, enhancing your experience and ensuring a safe, intentional practice.

Safety Instructions

• Use with Caution Around Flames: Always keep a safe distance from open flames and hot surfaces when using the iSmudge Tongs to handle smudging products.
• Avoid Direct Skin Contact with Hot Items: The tongs are designed to handle hot items like burning Palo Santo cones or incense. Avoid touching the product directly to prevent burns.
• Allow Time to Cool: After handling burning smudging products, place them on a heat-resistant surface and allow them to cool completely before storing or discarding.
• Store Safely: When not in use, store the tongs in a dry, cool place, away from children and pets.
• Handle With a Steady Grip: Ensure a firm grip on the tongs when using them to avoid dropping hot or burning items.
• Use on Stable Surfaces: When resting burning items, place them on a fireproof, stable surface to prevent accidents.

Always follow these instructions to ensure a safe and mindful smudging experience.

Cleaning Instructions

To maintain the shine and longevity of your iSmudge Tongs, follow these simple cleaning steps:

• Hand-Wash Only: Do not place the tongs in the dishwasher, as this can dull the polished finish.
• Rinse Under Water: Rinse the tongs under lukewarm water after each use to remove any residue.
• Use Mild Soap if Needed: For a deeper clean, gently wash with mild soap and a soft cloth or sponge.
• Dry Thoroughly: After rinsing, dry immediately with a soft cloth to prevent water spots and maintain the tongs' shine.

Following these steps will keep your iSmudge Tongs in pristine condition, ready for your next smudging ritual.